1. About this policy
This policy describes how Arigato Life ("Arigato Life", "we", "us") processes personal information when you visit this website or contact us about lighting products, bulk supply or distributor opportunities. The website is intended primarily for business visitors. For privacy-related requests, email info@arigatolife.in.
2. Information we collect
- Information you provide: contact name, business email, mobile number, company, city or territory, products, approximate quantity, project information and any details entered in enquiry or distributor forms.
- Technical information: basic server logs such as IP address, browser/user-agent, requested page and request time, as generated by the hosting environment.
- Browser preferences: local browser storage for the quotation list, enquiry-popup reminders and acknowledgement of the cookie notice.
- Messages you initiate: communications you send through email, phone or WhatsApp.
3. Why we use this information
We use information to respond to enquiries, prepare quotations, assess and discuss distributor applications, communicate with business contacts about their requests, operate and protect the website, prevent misuse and comply with applicable legal obligations. We do not require you to submit sensitive personal information in these forms.
4. Choice and contact consent
When you submit an enquiry, you agree that Arigato Life may contact you using the details supplied for that enquiry. This does not automatically enrol you in unrelated promotional campaigns. You may request that we stop non-essential follow-up by emailing info@arigatolife.in.
5. Service providers and sharing
Website hosting, security and email delivery may involve service providers acting on our instructions. The website currently loads fonts from Google Fonts, which may receive technical connection information such as IP address. WhatsApp links open a third-party service only when you choose to use them. We may share your enquiry internally with the team handling the product, project or distributor relationship. We do not sell visitor enquiry details to advertising data brokers.
6. Transfers, security and retention
Depending on the hosting and communications provider, processing may involve infrastructure outside your region. We use operational safeguards such as authenticated email delivery and restricted administrative access. No website or transmission method is completely risk-free. We retain enquiry details for as long as reasonably needed for the business discussion, record-keeping, dispute management or legal requirements, and review records for deletion when no longer needed.
7. Your requests and rights
You may contact us to ask what personal information we hold about you, request correction or erasure where applicable, raise a concern, or withdraw consent for processing that relies on consent. We will handle requests in line with applicable law, including relevant provisions of India’s Digital Personal Data Protection framework as those provisions come into effect. To protect privacy, we may verify your identity before acting on a request.
8. Children
This website is designed for business enquiries and is not directed at children. Please do not submit a child’s personal information through our forms.
9. External websites
Links to third-party websites, including WhatsApp and downloads opened using other software, are subject to those third parties’ own policies. We do not control their privacy practices.
10. Changes and contact
We may update this policy when our website features, vendors or legal requirements change. The date shown above indicates the current published version. For privacy concerns or to exercise a relevant right, email info@arigatolife.in.